Responsible Gambling

At Katsubet we take responsible gambling seriously. We aim to keep play safe and enjoyable by giving clear information, practical controls and straightforward routes to support. If you ever feel your play is getting out of hand, we encourage you to use the tools on your account and to seek help.

Player protection principles

We believe gambling should be a form of controlled leisure. Our approach focuses on protecting vulnerable players, preventing underage gambling and detecting risky behaviour early. We monitor account activity for signs of harm and will contact players if we identify unusual patterns that may indicate problem gambling.

Activity-control tools

Deposit limits

You can set daily, weekly and monthly deposit limits on your account. Limits apply immediately once confirmed and remain in place until you choose to change them, subject to any mandatory cooling-off period.

Loss limits

Set a maximum loss cap for a session or a longer period. Loss limits help you control how much you are willing to risk over time and are designed to prevent chasing losses.

Time limits and session reminders

Use session timers and reality checks to remind you how long you have been playing. You can set automatic warnings after a set session length and force short breaks to help keep play balanced.

Account breaks and cool-off

If you need a short break, use the cool-off option to block access for a period you choose. This is reversible after the chosen period ends. For longer-term protection, consider self-exclusion.

Self-exclusion

Self-exclusion closes your account for a defined or indefinite period and blocks access to our site. During self-exclusion you will not be able to log in, deposit or receive marketing. We will also provide information to help you contact helplines and impose any necessary verification when you re-open your account.

Recognising problematic behaviour

Warning signs can include spending more than intended, chasing losses, neglecting other commitments, borrowing to gamble or hiding activity from friends and family. If you notice any of these signs in yourself or someone close to you, act early and use the tools available.

Tips for maintaining control

Simple steps help reduce risk: set strict deposit and loss limits, use session reminders, avoid gambling when stressed or under the influence, and stick to a pre-set budget. Keep a record of your activity and review it regularly.

Professional help and support organisations

If you need further support, contact professional services such as GamCare, GambleAware or Gamblers Anonymous. These organisations provide confidential advice, counselling and practical tools. If you prefer, speak to our support team for guidance on account controls and next steps.