Terms of Use

This page sets out the rules that apply when you use Katsubet. It explains the relationship between the operator and our users, the basic responsibilities you accept when opening an account, and the processes we follow for deposits, withdrawals, promotions and disputes. We publish these terms so users can understand their obligations and our operational approach.

Account responsibilities

When you register an account with us you agree to keep your details accurate and up to date. You must provide your real name, date of birth and contact information, and you must not allow anyone else to access or use your account. You are responsible for activity carried out from your account until you notify us of unauthorised access. We may suspend or close accounts where we reasonably suspect fraud, abuse, chargebacks or any breach of these terms.

Verification checks

We may ask you to complete identity checks at any time. Verification can include photo ID, proof of address, proof of payment method and other reasonable checks. Withdrawals may be held until verification is complete. Failure to provide requested documents may result in temporary or permanent account restrictions.

Eligibility requirements

To use Katsubet you must be at least 18 years old and permitted to play under your local law. Only one account per person is allowed. Accounts opened from jurisdictions where online gambling is restricted for residents will be blocked from real-money play. We reserve the right to refuse registration for any reason permitted by law.

Acceptable platform use

You must not attempt to manipulate games, use bots, collude with other players, or use VPNs or other tools to bypass geographical restrictions. Any identified abuse, market manipulation or actions intended to exploit system errors may result in account closure and forfeiture of funds. Use of our services for unlawful activity is strictly prohibited.

General bonus and promotion rules

Bonuses and promotions are subject to specific terms which will be made available with each offer. Wagering requirements, contribution rates, maximum bet limits and game restrictions may apply. Where applicable, the maximum bet while bonus funds are active is £5 unless otherwise stated. We may withdraw, change or cancel promotions at our discretion and reserve the right to refuse bonus credit where we suspect abuse.

Deposits and withdrawals

Deposits must be made from payment methods in your own name. Minimum deposit and withdrawal amounts apply and are displayed in your account. Withdrawals are subject to verification and standard checks to prevent fraud. We may impose reasonable limits on withdrawals, and intermediary bank fees may apply. Large or irregular withdrawals may be subject to additional checks.

Dispute resolution

If you have a complaint please contact [email protected]. We will aim to resolve disputes promptly and fairly. If a resolution cannot be reached directly we will outline further escalation steps and any independent avenues available, depending on your jurisdiction and the nature of the complaint.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the account notice area or email where appropriate. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. You should review these terms regularly to stay informed of any changes.